Introduction

This Privacy Policy outlines how Sai ElectroTech. We collects, uses, stores, and safeguards the personal and operational data of users who access or use the Sai ElectroTech platform. By using— whether through the website, mobile app, or any integrated service — you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. Sai ElectroTech. is committed to protecting user data in compliance with the Digital Personal Data Protection Act (DPDP), 2023 of India and globally recognized privacy frameworks such as the General Data Protection Regulation (GDPR). The purpose of this policy is to ensure that users understand what data is collected, how it is processed, and how users can exercise control over their personal information.

Information We Collect

Sai ElectroTech collects information necessary for platform functionality, user identification, warranty tracking, and performance analytics. Data collected falls under the following categories:

1. Personal Data:

• Full Name
• Email Address
• Mobile Number or Contact Details
• Company or Organization Name (if applicable)

This information enables us to create user accounts, provide authentication, and deliver notifications such as warranty updates or support messages.

This data supports the functioning of the warranty management system and helps users monitor their product lifecycle efficiently.

3. Usage Data

• Browser type and version
• Device identifiers (e.g., device ID, OS type)
• IP address and session data
• Pages visited, navigation patterns, and time spent
• Cookies and similar tracking technologies

Usage data helps in analytics, system optimization, and user experience improvement.

Data Protection & Security

Sai ElectroTech. takes the protection of your data seriously. We employ a range of technical and organizational safeguards to ensure the confidentiality, integrity, and availability of information stored on Sai ElectroTech. These include:

• AES or TLS encryption for data transmission and storage.
• Role-based access control and secure authentication systems.
• Regular data audits, monitoring, and system vulnerability testing.
• Secure hosting environments with limited access to authorized personnel only.

However, while we strive to maintain the highest standards of security, users acknowledge that no system is completely immune to breaches, cyberattacks, or unauthorized access. ETN Solutions Pvt. Ltd. shall not be held liable for any data compromise that occurs beyond reasonable control. Users are advised to maintain secure passwords and avoid sharing account credentials with others.

Data Sharing & Disclosure

Sai ElectroTech. does not sell, trade, or rent personal information to third parties. However, certain data may be shared under the following circumstances:

1. Service Providers and Technical Partners

• Hosting and infrastructure services (e.g., AWS, Azure)
• Data analytics and performance monitoring
• Email or SMS notification delivery
• Application security management

These entities are bound by confidentiality agreements and are required to process data strictly for operational purposes.

2. Legal Obligations

• Comply with legal obligations or judicial processes
• Protect the rights, property, or safety of ETN Solutions Pvt. Ltd. or its users
• Prevent, detect, or investigate fraudulent or unlawful activities

All disclosures are made in compliance with applicable privacy regulations.

User Rights & Control

Under the Digital Personal Data Protection Act (DPDP) and international privacy laws, users are entitled to the following rights:

1. Right to Access – Users can request a copy of their personal data maintained by Sai Electrotech.
2. Right to Correction – Users can update or rectify inaccurate personal details.
3. Right to Deletion – Users may request the deletion of their personal data, subject to legal or contractual obligations.
4. Right to Withdraw Consent – Users can opt out of non-essential communications or revoke data processing consent.
5. Right to Data Portability – Users may request their information in a portable digital format, where applicable.

All such requests can be initiated by contacting our support team at electrotech.sai@gmail.com . We may require identity verification before processing sensitive requests to ensure data protection.

Policy Updates and Revisions

Sai ElectroTech. reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates in data protection laws, platform features, or company practices.

Any modifications will be published on this page with a new “Last Updated” date. We encourage users to review this Privacy Policy periodically to remain informed of how their information is managed. Continued use of Sai Electrotech after policy changes signifies acceptance of the revised terms.

Cookies and Tracking Technologies

Sai ElectroTech uses cookies and similar technologies to improve functionality, analyze user engagement, and personalize content.

Cookies help us:

• Maintain user sessions and preferences.
• Measure website traffic and performance metrics.
• Identify returning users for a smoother login experience.

Users can manage cookie preferences through their browser settings. Disabling cookies may limit some functionality but will not restrict essential platform access. We do not use cookies to collect personal or financial information without user consent.

Contact Us

If you have any questions, feedback, or concerns about this Disclaimer or the Sai Electroch platform, please contact our legal or support team at: